Shipping policy

Shipping Policy

Store Name: Yui Skin

Address: Mechelsestraat 27, Leuven 3000, Belgium

Support Email: [email protected]

Website: http://m65inq-ad.myshopify.com/

Thank you for shopping at Yui Skin. We are committed to delivering your premium bathroom essentials—including shower caddies, shower heads, and soap dishes—safely and promptly. This Shipping Policy explains our processing times, shipping options, costs, and tracking procedures.

1. Order Processing Time

All orders are processed prior to shipment to ensure quality control and proper packaging for delicate bathroom accessories:

  • Standard Processing: Orders are processed within 1 to 3 business days (Monday through Friday, excluding Belgian public holidays).

  • Order Cut-Off Time: Orders placed after 5:00 PM (CET) will begin processing on the following business day.

2. Shipping Destinations, Estimates & Rates

We partner with reliable postal and courier services across Belgium, Europe, and internationally. Estimated delivery times after dispatch are as follows:

Destination Region Shipping Method Estimated Transit Time Shipping Cost
Belgium (Domestic) Standard Courier Service 2 to 4 Business Days Calculated at Checkout / Free on Qualifying Orders
European Union (EU Countries) Intra-EU Postal / Courier 4 to 8 Business Days Calculated at Checkout
International (Rest of World) International Standard / Express 7 to 15 Business Days Calculated at Checkout

3. Shipment Tracking

Once your package has been packed and dispatched from our warehouse, you will receive a confirmation email containing a tracking number and a direct link to monitor the journey of your shower accessories in real time.

4. Protective Packaging for Bathroom Goods

Due to the nature of our products—such as stainless steel or aluminum shower caddies, pressurized shower heads, and ceramic or bamboo soap dishes—all items are securely packaged with protective foam or bubble wrapping to protect against impact and scratching during transit.

5. Inspection & Damaged Shipments

Reporting Transit Damage:

Please inspect your parcel upon arrival. If your shower caddy, shower head, or soap dish arrives with damaged packaging or defective components, please take photographs of the box and product, and notify our customer service at [email protected] within 48 hours of receipt for an immediate resolution or replacement.

6. Customs, Duties & Import Taxes (For Non-EU Deliveries)

For orders shipped outside the European Union, customers are responsible for any applicable customs duties, import tariffs, or local taxes levied by the destination country.

7. Contact Information

If you have any questions or require assistance with your shipment tracking, please contact us at: